I have presets that are not applying to my photos in lightroom. Only about half of them work. I have searched, and searched for a solution with no answers. At one time I contacted support and the tech had me change some settings that refreshed my presets. I didn't write those steps down and now I'm at a loss of what to do. My presets show in the preview and when I go to click them and apply them to a photo they do not apply. I'm so frustrated! Other information: I'm running the latest version of lightroom 5 on a PC.
Is there any chance that the presets that don't work were created with an older process version, and utilized controls that are no longer available in PV 2012? What is the preset supposed to do that doesn't work. An example would be helpful.
All presets were working the other night. I can hover over a photo and it will give me a preview of what the applied preset will look like but once I click on the preset to apply it, it's just greyed out and won't apply at all.
Examples of the preset are black and white ones, ect..