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Can't uninstall Shockwave Flash 16.0.0.235

Community Beginner ,
Apr 05, 2015 Apr 05, 2015

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Hello. I can't uninstall Flash 16.0.0.235 no matter what I do. I've downloaded and ran multiple different versions of the uninstaller, I've gone into C:\Windows\SysWOW64\Macromed\Flash
%appdata%\Adobe\Flash Player %appdata%\Macromedia\Flash Player and deleted everything there and restarted my PC and when I reopen FireFox it's still there listed as being unsafe in the Add-ons list. Anyone have advice how to get rid of this version?

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correct answers 1 Correct answer

Community Beginner , Apr 06, 2015 Apr 06, 2015

Found reason why. Had ARC installed and was not letting me get rid of old Flash. Uninstalled and old Flash is gone.

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LEGEND ,
Apr 06, 2015 Apr 06, 2015

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Check points 4 and 5 in https://forums.adobe.com/thread/928315

→ C:\Windows\system32\Macromed\Flash also needs to be cleaned.

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Community Beginner ,
Apr 06, 2015 Apr 06, 2015

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Still did not work after deleting C:\Windows\system32\Macromed\Flash and verifying not having “FlashPlayerCPLApp.cpl”, "FlashPlayerApp.exe", and "FlashPlayerInstaller.exe" on my computer.

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Community Beginner ,
Apr 06, 2015 Apr 06, 2015

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Found reason why. Had ARC installed and was not letting me get rid of old Flash. Uninstalled and old Flash is gone.

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LEGEND ,
Apr 06, 2015 Apr 06, 2015

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Thanks for the feedback!

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