I was trying to access a file that I had already worked on that had a Cineware 4D layer. When the project is opening I am getting a message that says "AEGP Plugin CINEWARE SceneLayer: CINDERENDER - Connection failure (5027::12). Also, I tried to add a new 4D layer to another project and CINEWARE won't open to do any editing to the layer. I need help with how to reopen the files and work on them.
Check for aggressive security/antivirus software.
Found the answer on another board. Now it is working.
"I resolved the problem by running AE as the administrator. Right click on the program and run as administrator. This is using Windows 8.1"
Thank you for sharing what worked!