I have just signed up for the Photography elements of the Creative Cloud, so Light Room and Photoshop. Lightroom has installed successfully, but i am getting an exit code 6 and Photoshop is failing to install.
It gives me 2 errors under Payload: Microsoft Visual C++ 2012 Redistributable package (x64) failing, namely: Third Party payload installer vcredist_x64.exe failed with exit code -2147024546 and failed to install Microsoft Visual C++ 2012 Redistributable package (x64).
The message is directing me to a C drive file that I can't trace through the folders it suggests as they aren't there and to microsft.com where I can't find the relevant download.
Exit Code: 6, Exit Code: 7 Installation Errors - http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to review your installation logs
Great,thanks Ned - I'll try those links.
It looks as though it could be straightforward as these things go.