- Does that happen with all the mp4 files or just the ones you are using?
- Are you able to play them outside LR with any media player like VLC, Windows Media Player, etc.?
- Did you check if those videos are already imported into Lightroom?
- Which OS do you have?
- Make sure you Lr is updated to Lr 5.7.1. If not, update it using Help > Check for Updates
Greetings Arpit, I restarted LR then it recognized and imported the files. Seems odd but it worked.Answers to your questions:#1 it imported all video files up until today#2 yes I could view and play them outside of LR5#3 They had not been imported, I just shot them.#4 windows 7#5 LR is up to date.Thanks, Tim
Good to hear that, the issue got resolved. It might have been some temporary problem with the cache.
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