Maybe some more info would be helpful.
What software and version are you talking about?
How are the documents tied into the software (in other words, why would upgrading software remove documents. That is highly unusual)?
Where did you download this "update/upgrade?
Anything else you can think of to tell us?
What is your operating system? What is "documents file"?
Upgrade removed "documents" folder option from menu
Upgrade' automatically download
--- Original Message ---
[topic moved to Android subforum]
[discussion moved to the new Reader/Acrobat DC for mobile forum]