Please check your billing information.

Try contacting Adobe support thru chat...

Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...

Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )

There is a ban imposed on the transaction due to which the payment can not be accessed. This is the reason you are being asked to check the billing information, please check with the Bank.

Regards

Rajshree

I am getting this same error message every month. There is nothing I can do to resolve it, as the card hasn't changed. However, a customer service agent can attempt to bill the credit card manually, and it works every time. I am told every month, "I assure you that this won't happen again," but it does. And it's annoying.