17 Replies Latest reply on Apr 29, 2015 9:31 PM by n8turepix

    [BUG & Question] DC Version 2015.007.20033 - Event ID 16 & AMAZON

    dprout69 Level 1

      1) Every time the program closes it is entering Event ID 16 into the windows event log with the following message:


      "The description for Event ID 16 from source Adobe Reader cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

      If the event originated on another computer, the display information had to be saved with the event.

      The following information was included with the event:"


      2) What is rdrcef.exe and why is it continuously trying to contact amazon?

      C:\program files (x86)\adobe\acrobat reader dc\reader\acrocef\rdrcef.exe