4 Replies Latest reply on Apr 20, 2015 5:14 AM by daemogar

    Is anyone having issues with CallbackInfo not working after Sunday's 8:00 pm update?

    daemogar Level 1

      After Sunday, April 5, 2015 at 8:00 PM ET:

       

      Our production system stopped working and is still not working after talking for 3 days with tech support. What is happening is that the CallbackInfo object that is set on a widget is not being called after a document is completed. I have tested this in both version 19 and version 20 of the API.

       

      Additionally, I can get get the latest information of a document key using the GetDocumentInfo API call.

       

      Is anyone else experiencing this? What did you do? I am getting frustrated and feel this is being ignored or not taken seriously by the EchoSign techs.


      Please Help!