1 Reply Latest reply on Apr 9, 2015 10:30 AM by 99jon

    What is Error: 16, and how can I download Lightroom?

    1651651304989615

      I keep trying to download Lightroom through CC. When I install and try to open the app, it gives me the following message:

       

      Please uninstall and reinstall the product.

      If this problem still occurs, please contact Adobe technical support for help, and mention the error code shown at the bottom of this screen.

      Error: 16

       

      I have tried uninstalling, restarting, reinstalling, etc. I still get the message.

       

      Can anyone help me out??