11 Replies Latest reply on Apr 11, 2015 10:23 AM by Rajashree Bhattacharya

    I'm currently paying for a Creative Cloud photographers plan but I'm stuck with a free trial, how can i license it when it asks for a serial?


      I've paid for Adobe Creative cloud photographers package under a monthly subscription but i'm currently only getting access to the free trial as I can't seem to license the software, when I go to license it as instructed by Adobe I'm still asked for a serial number? When I check my Adobe account it shows no sign of any pain subscription yet they seem to be taking money from my account? I can't seen to find a means of taking it up with Adobe directly as I either want a refund of full access to the software i'm paying for.