2 Replies Latest reply on Apr 11, 2015 2:31 AM by josephg42092794

    Develop module disabled? How to reactivate?

    josephg42092794

      I purchased LR5 from Amazon a few months ago. There were some initial installation problems with Amazon's software downloader/installer but with technical support a solution was found and the product is registered on my Adobe account with the correct serial number and date of purchase, a few months ago now. Until recently I used only the Library module bit now I want to do more advanced processing I cannot open the Develop module. I get the message 'Develop module is disabled. Please renew your membership to reactivate the Develop module'. The Map module is also disabled in the same way. I don't understand why this has happened or how to rectify it, so any advice would be much appreciated. I guess it's a Cloud problem although all I purchased was a standalone single licence for LR5 so I don't know why, or if, the Cloud should be involved.

       

      many thanks