Which option did you choose for a picture?
- Take Photo
- Select Photo
It sounds like a defect in Acrobat DC for iOS. We will investigate the problem and let you know what we find.
Thank you for reporting the problem!
I did both way take photo or select photo. All the same issue much bigger than original .
I have created a bug report for this issue. We will try to address the issue in a future release of Acrobat DC for iOS.
In the meantime, would you use the web interface to convert your photos to PDFs?
- Open Safari on your iPhone.
- Go to https://cloud.acrobat.com
- Sign in with your Adobe ID.
- Select the Create PDF tab.
- Tap "Select Files to Convert to PDF".
- Tap "Choose Files from My Computer".
- Select the photo(s) that you want to covert.
- Tap Done.
The converted PDF document(s) will be stored in the Document Cloud.
Please see the following document to switch the file location to Document Cloud in Acrobat DC for iOS.
Sorry for the inconvenience. Hope that the Create PDF option via the web interface is a feasible workaround for you.
Thanks for the update. I had one more Android phone is it had same issue on android as well?
Acrobat DC for Android does not offer the "Camera to PDF" feature. You may want to look for other "scan" apps in the Google Play Store.
Sorry for the inconvenience.
How about the select image file to PDF? Is it same issue happened?
Here's what I found out after investigating the problem with the Camera to PDF feature in Acrobat DC for iOS.
- This problem occurs with the hi-resolution images (typically taken by the built-in 8-megapixel iSight camera) in the JPEG format only.
- It does not matter whether you choose the "Take Photo" or "Select Photo" option for Camera to PDF.
- The problem does not occur with the images in the PNG format. Note: If you take screenshots on your iPhone/iPad, iOS will save the images in the PNG format.
We are actively working on the fix for the problem. Unfortunately, the fix is not included in the latest update (version 15.0.2). We plan to include the fix in a future release of Acrobat DC for iOS.
As a workaround for the time being, would you use the Create PDF online service via the web browser interface instead?
When you use the Create PDF online service to convert a JPEG image file to PDF, the resultant PDF file size will be slightly larger than the original JPEG image file.
Hope this information helps.