14 Replies Latest reply on Oct 3, 2017 12:14 PM by Vikings1967

    Unable to disable Welcome Screen in Acrobat 2015 or DC

    anonit

      Hi

      I have downloaded Acrobat DC, extracted the MSI, and used the customization Wizard to remove the desktop shortcut, disable updates, and accept EULA.  I have configured Group policy to set the following registry keys (among others):

       

      HKLM\Software\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown\cWelcomeScreen

      bShowWelcomeScreen

      Reg_DWORD

      0

       

      as per:  http://www.adobe.com/devnet-docs/acrobatetk/tools/PrefRef/Windows/AVGeneral.html?zoom_high light=welcome#idkeyname_1_4934http://www.adobe.com/devnet-docs/acrobatetk/tools/PrefRef/Windows/AVGeneral.html?zoom_high light=welcome#idkeyname_1_4934

       

      and the following Welcome screen keeps appearing:

       

      AdobeAcrobatDC.png

       

      I have also downloaded Acrobat 2015, and used the same process, but used the registry:

       

      HKLM\Software\Policies\Adobe\Acrobat Reader\2015\FeatureLockDown\cWelcomeScreen

      bShowWelcomeScreen

      Reg_DWORD

      0

       

      and it still appears.

       

      is there a way to disable the welcome screen that appears?