1 Reply Latest reply on Apr 15, 2015 4:58 AM by KhanMehwish

    how to recover deleted documents in the cloud

    tharok2

      I am using the windows phone app. I made sure my files were saved to the cloud at adobe.com I then updated my phone and reset it. After reinstalling the adobe app by files were intact. The next day I opened the app again and it requested I sign in again. Which was odd and once I did all my files with the exception of one were gone. I don't know how this happened. I assume the cloud made an error an synced my phone to the cloud by deleting everything in the cloud except one local file. I need to know how to recover them. What's the point of this feature if my documents are so volatile?