Hi guys, if someone could help with this I'd really appreciate it!
I had a subscription owned by my workplace on my mac for creative cloud. I've now left work and have my own subscription. I uninstalled all the apps, logged in with my personal account and downloaded creative cloud desktop app but it's still linking to my old work account. Does anyone have any idea why and how i can get my mac to link to my personal account?
Thanks so much
It should just be a matter of signing in with your own account - no disassembly required. If you happen to have used your own account for the workplace subscription that might be why. Try contacting Adobe support for assistance if you continue to have a problem getting your own account in place.
Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )