What computer operating system?
Not sure of your focus...for Premiere Elements 12/12.1, the YouTube presets are:
These presets are all supposed to be downloaded when you first use Social Websites and YouTube.
Is you Internet connection OK?
If necessary, reinstall...
1. Uninstall the usual Control Panel way
2. Do a free ccleaner run through (regular and registry parts)
3. Reinstall with antivirus and firewall(s) disabled.
4. Download and install the 12.1 Update.
2. free ccleaner Mac
4. Download and install the 12.1 Update
The font situation sounds like a computer matter. Are any missing fonts ones that you purchased separately from the computer?
We will be watching for your progress.
Thank you very much for your reply. I decided to reinstall Adobe PE. The reinstallation made clear what was wrong: during the first installation we chose the wrong settings. After reinstallation I have the PAL settings again.
With kind regards from Holland,
Wonderful news. Great job of following through with the uninstall reinstall to gain success.
If you have not already, you may want to update to 12 to 12.1 using an opened project's Help Menu/Updates.
There is a text Styles issue in the Expert workspace only in 12 that is resolved in the 12.1 update.