What computer operating system is involved? I will assume Windows 7, 8, or 8.1 64 bit for now.
If your Premiere Elements 9 was registered when first installed, the serial number for it may be at Adobe.
Please go to the Adobe web site http://www.adobe.com, sign in with your Adobe ID and Password, in the Search field type My Products.
Then follow the My Products link to your products. In the Your Products list find Adobe Premiere Elements 9 and click on it to reveal the serial number.
After Premiere Elements 9 is installed, remember to download and install the 9.0.1 Update from
I have assumed that your program is on a Windows computer.
We will be watching for your progress.
I have Windows 7 Home Premium, Service pack 1, 32 bit operating system.
I lost the installation CD, but I did register the product when I installed the program, but can’t remember the Adobe ID, e-mail address or password.
I already tried this e-mail address (with forgot password), but it did not work.
What else can I try?
Tani du Plessis
Without knowing the Adobe ID and Password associated with your product registration and without knowing the purchased serial number for the product, I am not seeing a path to putting together the valid serial number for your Premiere Elements 9 and your Premiere Elements 9 installation materials.
If an answer is to come, I suspect it will need to come from
a. total recollection
b. experimentation with Adobe ID and Password that you may have used in the past