1 Reply Latest reply on Apr 13, 2015 1:07 PM by station_two

    Importing photos to Elements on a Mac laptop

    paulr15341302 Level 1

      If I try to import photos from my Canon camera to Elements, open or not, the Mac opens its app 'Photos'. The only way I can get the photos from the camera to Elements is by importing them to 'Photos', re-exporting them to the desktop, then importing them from the desktop to Elements.

      There must be a better way.

        • 1. Re: Importing photos to Elements on a Mac laptop
          Level 5

          A lot more information about your hardware and software is needed.






          If you give complete and detailed information about your setup and the issue at hand,



          such as your platform (Mac or Win),



          exact versions of your OS, of Photoshop or Ps Elemernts and of Bridge,



          your settings in Photoshop > Preference > Performance



          the type of file you were working on,



          machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,



          what troubleshooting steps you have taken so far,



          what error message(s) you receive,



          if having issues opening raw files also the exact camera make and model that generated them,



          if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.



          a screen shot of your settings or of the image could be very helpful too,






          someone may be able to help you (not necessarily this poster, who is not a Windows user).



          Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers: