3 Replies Latest reply on Apr 13, 2015 7:14 PM by ronaldt97691826

    New Computer, purchased lightroom 5, did on install, tried to use, asks for enter the serial #, when entered get  a red X and only option is to cancel.  Have SD 's want to load into program, but cannot


      new Dell computer, after setting up, loaded a purchased Adobe Photoshop Lightroom  5 program,  activated and loaded from online, wrote down the S/N, when truing to open and use on the computer, it asks for wanting to license it , asks for the S/N., when entered does not proceed, only get a red X , with the only option is cancel. Have photo's I want to load but cannot.