3 Replies Latest reply on Apr 13, 2015 8:59 AM by tiffanyp7931756

    why is getting customer support so hard? i need to speak with someone


      I was having trouble updating my payment information after I got a new card. my account "exired". When I finally found sometime to figure it out, It said my member ship would be renewed in 24 hrs. my card was charged but I still done have access to lightroom. I cannot sign in on the creative cloud app to try to update it. it just keeps telling me that I've been signed out. I've have tried going online to download that way, but it's not working either. I need help please