Last march, there was a sale on Photoshop for only $9.99 a month and i had a computer to use it on so I bought it. Since then, several months ago, I have lost access to that computer, so I'm just paying $9.99 a month for something I do not use. Now, when I go to cancel this, I cant even do it, and I'm told that I have to pay another $50 dollars just to stop paying $9.99 a month. I am a broke college student that can't afford either option. I do not understand why they are making this so hard. When I signed up a year and one month ago, I read nowhere that I would need to pay extra to end the subscription. If my card gets billed again I will be in debt because I cannot afford to pay either option.
Please refer to the help document below:
You will need to contact the support through call/chat for cancellation requests/billing related queries.
I apologize for the inconvenience that you went through.
I have cancelled your Photoshop Photography Program so your card will not get charged now.