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I found the serial number was on the page that you download it from. MIssed that the first time! But you can just go back to the download page to get it.
Well - there is one thing I've discovered..We've just purchased v6. And I tried to to put in the serial # I was given on my email.
Number not accepted. So am currently down-loading the package from the web addr I was given - which is a veritable pain in the...
And - no I didn't notice there was a sn# on the website either...
Hello AlScott9028001 ,
I apologize that you are having difficulties with the installation of RoboHelp 6. Our customer service department would love to assist you with this issue. The phone number is 800-833-6687. If for some reason customer service cannot help, then the tecnical support phone number is 800-642-3623.
Adobe Technical Support