I am unable to connect either Kindle fire device, an older 7" Fire, nor a newer 8.9 HDX. Computer is 64bit OS running Windows 7 Pro SP1 The Edge Inspect icon is showing in my notification area, so Edge Inspect is Running. The Edge Inspect Icon in Chrome is "waiting for a connection:. I ran netstat -a | find ":7682" in a command prompt window (running as admin) and got the following results
TCP 0.0.0.0:7682 mary-J6GTBT1:0 LISTENING
TCP 127.0.0.1:7682 mary-J6GTBT1:49865 ESTABLISHED
TCP 127.0.0,1:49865 mary-J6GTMT1:7682 ESTABLISHED
For security, ESET Smart Security 8 shows EdgeInspect.exe LISTENING at 0.0.0.0:7682 but 0 B sent and received. I disabled all other extensions in Chrome. Since neither device will connect, and both connect to the internet just fine, it seems like it has to be a setting in my network or my computer. I did try reinstalling the Edge Inspect app from the Kindle Store on both devices, but no love. I've run out of ideas to try. Just to be clear, I've never been able to get Edge Inspect going, today is the first time I've made a concentrated effort to get it working. I've tried connecting by tapping on my computer on my network, and by entering the IP address, neither works on either device.
same problem have you solved?
Nope - I thought this was the way to get tech support, but I guess not. Now I don't know what to do. Similar problem in Illustrator - lots of people complaining in the forum about how slow Illustrator is, but no help from Adobe. I guess Adobe just isn't doing support for its customers any more, it's become a "buyer beware" software company.
It is unacceptable not able to find a support space or téléphonne number or email. Why not a cat ?