Premiere Elements 12 on what computer operating system? Have you updated from 12 to the 12.1 Update? If not, please do so.
When you are talking about Elements 12 system, are you referring to playback in the Elements Organizer 12/12.1 or what computer player?
What are the properties of your Timeline source video?
What are the details of this no sound export to file saved to the computer hard drive - Publish+Share/Computer/what and what preset? Do you use default export settings, or do you customize them under the Advanced Button/Video Tab, Audio Tab, and, if applicable, Multiplexer Tab, of the preset selected?
Let us start here and then decide what next.
after the video is finished, I do to Publish& share, choose Computer..I've used NTSC DVD Standard andMpeg2 25..
both the export Video and Audio are checked..I've tried advance setting: trying both mpeg & PCM (preset for standard) in the audio tab.. no sound transfers to saved file movie, but I do get a WAV file separte from the movie? when I play the movie file on the computer, movie plays with no sound, the WAV file plays the music.. drop and drag to either file does bot work..
Multiplex is checked none.. Timeline properties show Type:windows media source:16 bit... Project 32 bit.. could this be the problem???
The operating system is Windows 7.... Thanks, Dave
I got it to work...changed the multiplexer to DVD from none..and changed the bite rate to 128 this was at 224 and the properties on the video showed 130, don't really know what all this means, but it worked..Thanks for your reply to this... Dave
Thanks for the replies. You did a very impressive job solving your audio export issue.
We appreciate your follow up with the results which can be of help to others in similar situation.
Best wishes moving forward