I'm trying to activate permanently Lightroom on my new iMac. I fill in information in the windos, serial, address, etc. The application starts but tells me that the activation could not be completed. This happens everytime I use Lightroom. I hope that ther is a simple and logic solution to solve this annoying situation.
I had a chat with some Adobe representative who aske me to create a new user and try again. I did : same problem, it did not solve anything.
He also told me to clean my permissions (in Disk utility), which I did. Again, it did not solve the problem.
I'm facing the eventuality of uninstalling Ligthroom and reinstall it again but I'm not sure which preferences (caches, etc.) I should erase...
As a photographer, I need to be able to use this application -- that's why I bought it -- to develop my photos, not to reinstall and re-activate the application everytime I need to use it!
I would appreciate any possible help and I am grateful for your attention!