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Flash Games Keeps Crashing , White screen Gray exclamation mark in the middle .

Community Beginner ,
Apr 16, 2015 Apr 16, 2015

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As the title says , I run a flash game like sas zombie assault 4 or dead zone , the game will run ok for a few minutes but then the whole thing crashes , white screen with gray exclamation mark in the middle , ive tried re installing flash , tried different browsers and a lot of other things , ive run out of ideas and really need help here please 😕 .

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Adobe Employee ,
Apr 16, 2015 Apr 16, 2015

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Hi,

That gray exclamation mark means that Flash is running out of memory.  Do you have many tabs open on your browser when this occurs?  What type of operating system are you using?  Is it 32 or 64bit?  And what's your main browser?

Thanks,

Chris

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Community Beginner ,
Apr 16, 2015 Apr 16, 2015

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only a single tab open , using windows 7 32 bit ultimate edition and internet explorer , how can I fix the memory problem please ? .

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Adobe Employee ,
Apr 16, 2015 Apr 16, 2015

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Which alternative browsers have you tried?  Did they all display the out of memory error?  If you haven't already, try giving either Firefox or Chrome a try and see if that makes any difference.  You might also want to open up task manager and see what your system's free memory situation looks like.

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Community Beginner ,
Apr 16, 2015 Apr 16, 2015

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Ive tried fire fox and chrome and both have done the same thing in regards to a crashing and memory error, at the moment with just this one tab open pyschical memory stands total at 2046 cached 865 available 1364 free 505 kernel memory (mb) paged 126 non paged 26 system handles 12408 threads 502 processes 37 , dunno what to do .

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Community Beginner ,
Apr 16, 2015 Apr 16, 2015

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aww no reply

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Community Beginner ,
Apr 18, 2015 Apr 18, 2015

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so no help then lol

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Adobe Employee ,
Apr 20, 2015 Apr 20, 2015

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It's not uncommon for some of the high-end games to consume upwards of 1GB of RAM.  You've got 865MB free.  The player runs out of memory and exits.  (The grey circle with the exclamation point is the out of memory icon)

The content provider would either need to optimize their game to use less memory, or you need to add memory to the machine, or run less stuff simultaneously (use a single tab as the only open application, etc).  Also, keep in mind that a 32-bit OS will only let you use the first 2GB of memory, so if you have more RAM than 2GB, you're not getting access to it because you're on a 32-bit OS.

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