Hi i created a video on premier pro and uploaded to YouTube and it play (video and audio) just fine trough the speaks of a desktop or laptop, but it wont play audio on any smart phone unless it has headphones plug into the phone. i try uploading again and again but still the problem continues.
does anyone knows what could be the problem? thanks
If your program is Premiere Pro, you have posted in the wrong forum. Somehow your thread got posted in the Adobe Premiere Elements Forum. Please re-post your thread in the Premiere Pro forum or wait for a moderator to see your thread here and move it from here to there.
The Premiere Pro users should be able to co-ordinate the information that you present regarding the Premiere Pro export settings for the file and what is and is not supported by the Smart Phone.