3 Replies Latest reply on Apr 17, 2015 10:54 AM by piyush2508

    I can't reinstall Flash player OR uninstall it.

    kimr35647359 Level 1

      I have a Windows 8 laptop and I use Mozilla Firefox to access the internet.  I keep getting a message saying " Adobe Flash Player has crashed".  I am unable to send a report for some reason.  I updated Flash, thinking that is the problem but I still keep getting the same message.  So out of desperation, I tried to uninstall it and was only able to uninstall Flash Reader (when I tried to uninstall Flash Player, I keep getting a message saying that I need to close Mozilla) I close Mozilla and STILL says I need to close it and wont let me update OR uninstall it.  I am getting very frustrated. I NEED HELP!!!!!!!!!!!