What version do you use? What OS version?
Is your version compatible to the used OS version?
Was InDesign installed via installer or migration? Migration is not allowed?
Or did you try to delete InDesign's preferences?
OS: X 10.9.5 (13F1077)
Payment for the subscription was overdue once, than weird things start happening.
Tried re-installing Indesign — "Fomat" menu still not there