1 Reply Latest reply on Mar 15, 2007 9:25 AM by lukaro

    Client connection issue

    castleweb
      Hi, I have a client who has a problem when trying to publish with Contribute

      He can edit a page with no problem but when he tries to publish his changes, he gets the message:
      the server may be down or not responding

      He has all the relevant information for connection, the key etc and i can publish with no problems?

      Has anyone got any ideas on this as its been going on for nearly a year now

      He has tried this from work and also from home with the same result

      Cheers

      Cass
        • 1. Re: Client connection issue
          lukaro
          If a specific FTP account has been used in establishing a manual Contribute connection, then check that the FTP account has sufficient privileges on the server, i.e. it should have Read, Write, Append, Delete Files and List, Create, Remove Directories etc.

          Rgds

          lukaro