1 Reply Latest reply on Mar 15, 2007 9:25 AM by lukaro

    Client connection issue

      Hi, I have a client who has a problem when trying to publish with Contribute

      He can edit a page with no problem but when he tries to publish his changes, he gets the message:
      the server may be down or not responding

      He has all the relevant information for connection, the key etc and i can publish with no problems?

      Has anyone got any ideas on this as its been going on for nearly a year now

      He has tried this from work and also from home with the same result


        • 1. Re: Client connection issue
          If a specific FTP account has been used in establishing a manual Contribute connection, then check that the FTP account has sufficient privileges on the server, i.e. it should have Read, Write, Append, Delete Files and List, Create, Remove Directories etc.