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I am getting errors when downloading Dreamweaver

New Here ,
Apr 18, 2015 Apr 18, 2015

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Hi,

I am trying to download dreamweaver from ADOBECC and receiving the follow error:

Exit Code: 7 Please see specific errors below for troubleshooting. For example,  ERROR: DF024, DF037,D ...   -------------------------------------- Summary --------------------------------------  - 0 fatal error(s), 5 error(s)    ----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x64) 11.0.61030.0 {3E272A93-C06B-4206-AD02-0EBE02535E20} -----------  ERROR: Third party payload installer vcredist_x64.exe failed with exit code: -2147024546  ERROR: Failed to install Microsoft Visual C++ 2012 Redistributable Package (x64). Please try installing it by double clicking on the executable at "C:\Users\LINDA_~1\AppData\Local\Temp\{B892FBF5-F986-4728-93AC-3E66375A7BC2}\Dreamweaver_15_LS20\Adobe Dreamweaver CC 2014.1\payloads\Microsoft VC 2012 Redist (x64)\vcredist_x64.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x64) from Microsoft website - www.microsoft.com  ----------- Payload: Adobe Dreamweaver CC 2014.1 15.0.0.0 {7F823F8E-4348-11E4-8BF8-81763C49AA32} -----------  ERROR: DF024: Unable to preserve original file at "C:\Program Files\Adobe\Adobe Dreamweaver CC 2014.1\cef\cef.pak" Error 32 The process cannot access the file because it is being used by another process.(Seq 160)  ERROR: DF037: Unable to delete directory "C:\Users\linda_000\AppData\Roaming\Adobe\Dreamweaver CC 2014.1". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 30)  ERROR: DW063: Error rolling back command ARKCreateDirectoryV2Command(Seq 30)  ------------------------------------------------------------------------------------- 

What should I do?

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LEGEND ,
Apr 18, 2015 Apr 18, 2015

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This is an typical issue on Windows computers , You need to uninstall Microsoft Visual C++ 2012 Redistributable Package (x64) and reinstall . ( You can also try repairing)

navigate to control panel and uninstall Microsoft Visual C++ 2012 Redistributable Package (x64) .

If prompted restart the computer once and uninstall ,

Then click on the below link and download Microsoft Visual C++ 2012 Redistributable Package (x64) .

http://download.microsoft.com/download/1/6/B/16B06F60-3B20-4FF2-B699-5E9B7962F9AE/VSU_4/vcredist_x64...

Then install vcredist_x64.exe and then try to install Dreamweaver application.

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