What computer operating system?
There is a known issue with Premiere Elements 13/13.1 which presents with a No Disc error.
The Adobe solution for this issue is to delete the OldFilm.AEX file.
The OldFilm.AEX file is found in Windows 7, 8, or 8.1 64 bit
Local Disk C
Adobe Premiere Elements 13
and, in the NewBlue Folder, is the OldFilm.AEX file that you delete or disable by renaming it from OldFilm.AEX to OldFilm.AEXOLD.
Please let us know if that works for you. It should.
I am using windows 8.1 (64bit) with Premiere Elements 31.1.
Your solution worked. Thanks.
A quick question if you have the time to answer & if not don’t.
Why do you require installing with 2 files? Why not one. Download or run the executable and have it get files, unzip, etc. with user feedback that something good is happening. Finish by starting the app and exit the install program.
I did this stuff for decades at HP,
Thanks for the reply. Glad that the No Disc error is gone.
The following is my take on the installation situation Premiere Elements Windows...
If you are a Windows user, it appears that you need 2 files for the Premiere Elements installation....
the exe which can be Adobe Application Manager or Akamai. This is used for extraction of .7z files.
Typically, .exe first and then .7z at the computer installation level. The .7z is the program itself.
It is the .exe which appears to be sensitive to firewall(s). So typically, advice is to run the download and install with antivirus and firewall(s) disabled.
Best wishes moving forward with your Premiere Elements workflows.
Great news. Glad that worked for you. Well done sorting through the details to your success.