2 Replies Latest reply on Apr 20, 2015 7:43 AM by Varun Bhal

    Install wont prompt

    austina27749135

      WWhen I click install on webpage nothing happens

        • 1. Re: Install wont prompt
          eossipov Level 1

          Could I ask which browser you are using. I have been having the same issue with Firefox and to a much lessor degree Chrome.

          With firefox I just choose another browser, I can't even login to websites such as twitter with it. ( just in the last few days, I think that last security update messed with some javascript)

          With Chrome, if I refresh the browser then the button will be active again.

          I use IE much less, but I haven't been having the button issue with it at all. ( of course I'm on a MS operating system too) :S

           

          Try the refresh if that doesn't work then try a different browser. Double check your system is up-to-date.

          ~e

          • 2. Re: Install wont prompt
            Varun Bhal Adobe Employee

            Hi,

             

            Please specifiy your issue in detail so that we can assist you better.

            Which browser and OS you are using ?

             

            -Varun