With the conditional tags, is it possible to display certain
information based on who is accessing the file?
For example, some of our help procedures are different
depending on the region - MAR, ON, and WEST. If a staff member is
located in the West region, then they do not need to filter through
all of the Maritimes and Ontario information to get their own. Is
it possible to determine who is accessing the help system (username
and id, similar to when we sign on to the intranet) and then
generate the material for the user?
Or set up links to the data - for example, can we create one
large document and have three links at the top. If the user selects
ON then the Ontario information is displayed and the Maritimes and
West information is hidden. This approach would eliminate the need
for a username and id.
Any ideas or advice would be greatly appreciated. Thanks in
As the technical writer, you need to create three outputs.
It's up to the programmers to provide separate links
or a dynamic link that changes based on the user's
properties. (For example, my company's Internet-based software
picks up on the user's type at login, and the Help link loks the
same for our two sets of users, but it links to a different WebHelp
Pro project for each set of users.)