I uninstalled and reinstalled but at the end of installation there were erros. See attached screen shot. I now cannot open the application. error code 10810 comes up when I try to open.

[tk93580659]

I could not update photoshop CS6 and Jeff from forum advised unistalling and reinstalling (Tk93580659). Mac OSX. In real trouble, as suggested I uninstalled and reinstalled but at the end of installation there were errors.  See attached screen shot.  Now I cannot open the application.  Error code 10810 comes up when I try to open (see 2nd screenshot).  Please help.  I have now lost photoshop altogether whereas previous at least I still could use it but could not update.  Thank you for any help to instal successfully.  Dr Koh

[Ned Murphy]

After uninstalling you should try using the CS Cleaner Tool, then reinstall.  Beyond that see the help documentation linked below.

Adobe Creative Suite Cleaner Tool

helps resolve installation problems for CS3 thru CS6 and for Creative Cloud

http://www.adobe.com/support/contact/cscleanertool.html

Exit Code: 6, Exit Code: 7 Installation Errors - http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to review your installation logs

[tk93580659]

Still looking for a solution to specific installation errors (see screeshot) referring to "Language Pack installation failure":

ERROR: DW050: The following payload errors were found during install:

ERROR: DW050: - Adobe Photoshop CS6 Core: Failed due to Language Pack installation failure

ERROR: DW050: - Adobe Photoshop CS6 International English Language Pack_AdobePhotoshop13-en_GB: Install failed

Unfortunately previous advice of using CCS cleaner tool, and suggestions from links for 1) "exit code 6 and 7" and 2) "Troubleshoot instal logs" did not work at all. So I am desparate to fix this because I have spent a lot of money purchasing Photoshop CS6 but have no functioning program. Surely Adobe can help solve this problem with installing, or else it means a lot of money spent on Photoshop CS6 for nothing. I am appealing directly to Adobe to help because I have come to the end of my options. I thank the forum for their suggestions but so far the solution for this specific "Language Pack installation failure" problem is missing. Thank you.

Dr Koh