Hi all. I am working with CC on a PC. When I open a file that I have created that contains fonts from typekit it tells me that I have missing fonts. The short video tutorial tells me all is well because all I need to do is click on "sync fonts". This doesn't work however. The fonts don't become available. I have the creative Cloud application going in the background. I have the typekit page open and have checked that the fonts are marked as "synced". Any ideas as to what I am missing? Murray
I'm sorry that you are having trouble syncing fonts from Typekit. Please try these troubleshooting steps to start:
If that doesn't solve the problem, send the Creative Cloud log files from your computer to firstname.lastname@example.org and we will look into it further. There are instructions on where to find the logs on OS X and Windows in the troubleshooting page.