Hi. I've created a PDF file (inDesign) with email address and website address within the design and placed a link in the PDF file for FB page. While all links work perfectly on my computer, beside the FB link non of the other is working on iPad and mobile (I have iPhone-6). Any suggestions for solving this issue? TNX
Would you try this experiment so that we can diagnose the problem?
On your Windows or Mac desktop computer, would you open the PDF document in Reader and check the General Preferences?
Preferences > General > Basic Tools > Create links from URLs. Is the "Create links from URLs" check box selected? (It is selected by default.)
Would you deselect it, close the PDF document, and reopen the PDF document? Do the links still work in the desktop version of Reader?