3 Replies Latest reply on Apr 20, 2015 5:07 AM by Felix CL

    After Effects CS6 crash screen AFTER close / quit PF.dll PC Notebook

    Felix CL Level 3

      Hi my dear fellows!

      I have just installed CS6 on my field-laptop for on set and homeoffice work.

      Everything works perfectlyfor Premiere and Photoshop, as far as i've tested.

      Only after effects gives me a "shas stopped working" - error AFTER closing the Program.

      It works just fine and saves just fine. - Still it confuses me to get this error every single time i quit AE and i would want to be sure.

       

      Specs:

      MSI Laptop GT72-2QEi7x32SR311BW i7-4980HQ

      i7 4980HQ 4 GHz

      GeForce GTX 980M / 81GB

      32GB RAM



      what i have done / tried:

      • turning it off and on again ( yeah, thanx )
      • trashing AE prefs
      • using GPU drivers 350.12
      • reverting GPU drivers to 347.88
      • running as admin and as user, disabling any firewall whatsoever
      • reinstalling CS6, updating all CS6 Applications and repeating all the above

       

      Error Log:

      Problem signature:

        Problem Event Name:    APPCRASH  (Problem Event Name)

        Anwendungsname:    AfterFX.exe   Application Name

        Anwendungsversion:    11.0.4.2

        Application Timestamp:    52886341

        Fault Module Name:    PF.dll

        Fault Module Version:    0.0.0.0

        Fault Module Timestamp:    52885ab6

        Exception Code:    c0000005

        Exception Offset:    000000000034ce6f

        OS Version:    6.3.9600.2.0.0.768.101

        Locale ID:    3079

        Additional Information 1:    1520

        Additional Information 2:    15201cf086ad2588b62074ee9078cd57

        Additional Information 3:    d018

        Additional Information 4:    d018fcbc32d8b0373ec9ab3d684f52a1

       

       

        Any help is appreciated a lot!

      Thanx guys and gals!

       

      ...and keep smiling.