Problem with printing barcodes

[Guest]

I have completed a form from Canada Immigration which is supposed to generate barcodes after it is validated.  The form appears to validate correctly, and adds a page for the barcodes, but does not display or print the barcodes. I know the Canadian Immigration office will not accept the form without barcodes ..... can anyone help.  As this is a widely used form, I'm confident that the form itself is OK.

For reference I am using an iMac machine, and have downloaded the 2015 version of Acrobat Reader DC

Many thanks - Chris

[pwillener]

Did you fill that form online at the website, or did you download it first to your local disk and fill it from there?

Also, can you post a link to that form?

[Guest]

I downloaded the form and completed it locally.  Maybe that was my mistake, but the website allowed me to download!

You can find IMM5257 in the search box on this page.     Find application forms and guides

Many thanks for your help.

Chris

[pwillener]

I downloaded the form to my local disk, filled in the required data, then clicked on the Validate button.  It created these barcodes (near the bottom of the form):

(using Reader DC on Windows 7).

[Guest]

Looks like it's a problem with my set-up then!

I am using the very latest version of Reader DC - 2015.007.20033   on a Mac machine running OS X 10.9.5

I downloaded both Reader and the form using Google Chrome browser.

I have tried the re-boot trick - no difference.

I am now going to try filling the form online.

Many thanks again - Chris

[courtney1881]

I have the same problem with mac OS X 10.9.5 .. Has anybody answered this question already? I am trying to fill up a Canadian Immigration form that is supposed to generate a barcode but I can't view the barcode. I tried it on windows 7 and it worked...

[pwillener]

As in my original response, download the form to your local disk first, then fill it from there with the latest Adobe Reader.

[robertb67901644]

I have the same problem, but if you open the pdf in Preview on a Mac, it will print the barcode.

[Barbbrewer61]

I'm having the same problem with the same form. This happened to me with the last Adobe update, but somehow it got resolved. I had to click "agree" on the licensing agreement, but I can't find aone this time. How do you open the pdf in preview on a mac? It automatically goes to Adobe Acrobat.

[11805497]

same problem for me on a Mac: validating doesn't produce bar codes. i guess i have to dust off old Windows PC as start the applications all over unless someone has answer to original question (Bar codes not producing on a Mac with Reader DC)?

[Guest]

Hello .. any solutions for this .. I am having the same problem on mac . Validated the forms no barcodes. Please help . Thanks

[try67]

Make sure you update to the latest version available of Reader. It might solve this problem.

[lardissone · Accepted solution]

I assume you got it working, but I had that issue and found a way to solve it. I leave it here for other Googlers who arrives here with the same issue:

Download Adobe Acrobat Reader, not Adobe Acrobat Reader DC.

On the web to download Acrobat Reader select your operating system, language and then the version that doesn't contains the DC in the name (at the moment of this writing the current version is: Reader 11.0).

[kevint3113206]

Thank you! I've been searching for weeks for a solution, and your advice to use Adobe Reader instead of Adobe Acrobat Reader DC finally worked. Hard to believe the Canadian government has not noticed this problem and fixed it by now.

[try67]

Actually, this is something Adobe needs to fix, as the bug was introduced in the latest version of Reader by them.

[luciabahr]

Thank you so much!! Im on a Mac OS 10.10.5 and had this happen to me too!! Your answer was the only thing that solved it!! Very much appreciated!!

All the best,

[azzamalimc2]

Thank you so much, bro. 

I had the same issue and I got it solved.

[judithf1191534]

Thank you! This worked!!

[immigratic]

I have same problem. I am using acrobat pro dc , so as i saw your recommendation  and checked for other version of adobe reader , I didn't see any other version except acrobat dc . so whats wrong with that ???

when I clieck on validate to generate barconde , the page for barcode will created but it does not like a barcode . just a simple code like imm008-12-01 up to 09

so ?!?!

[try67]

Go to the page above and select Windows XP as your OS and you'll get a link for Reader XI.

[mkimeshall]

The Print as Image Solution does not work for me, and I have no way to download a different version of Adobe.

This is what worked: In Adobe, I went to File + Print. Under Comments & Forms, I changed my setting from Documents to Documents & Markups. The barcode did print.