Please read the update in my original question......I had already used the updater and my original question was the result. Thank you for your help though and I hope that my updated fix helps someone.
Have a good day. C
The URL I posted above is NOT an updater. This is an ACR installer our Engineering team created to help folks who run into updater issues. In your particular case, it should remove with your old win32 and win64 ACR plugin, and replace them with the latest ACR plugin (ACR 9.0 in this case) on win32 and win64. Download the .zip file under the Windows and give it a try please.
I am new to the forum so I apologise. I should have mentioned in my update that the installer that fixed the problem was the ACR 9.0. I had originally used the 8.8 installer which caused the problem from ACR 7.1.
Initially the installer didn't work 64 bit version still had 7.1 but it installed ACR 9.0 on the 32 bit. I then proceeded to manually unzip the exe file ACR 9.0 and coped the 8bi file to the locations stated in my update. This didn't affect the 32 bit cs6 but completely removed ACR from the 64 bit. I re ran the ACR 9.0.exe file and everything was fixed.
I hope that this makes sense. I have now developed a problem on Bridge though. I can open raw file in photoshop but I can't view previews and the camera raw preferences are greyed out. I have read elsewhere that other people have had the same problem.
I am not certain the following will get your bridge hosted ACR to work, but let's give it a try:
- Restart you windows box
- Make sure Bridge is NOT running on your windows at all
- Hold on "Ctrl" key, launch Bridge
- You should get a Bridge "reset" dialog, check all 3 options
- After Bridge launches, try to open a raw file from Bridge
I restarted windows and opened bridge with the ctrl key pressed and I did not get the dialogue box with the check boxes so maybe I didn't wait long enough?
However it has reenabled my raw previews which is great. Should I try it again?
It may have to wait until tomorrow though.
Thanks for all your help!!