1 Reply Latest reply on Apr 21, 2015 1:01 PM by A.T. Romano

    Publish & Sharing

    ktarman13

      I am trying to upload a video to Vimeo and have done so successfully twice before, but each time I do this I receive the message

      "online services encountered a error. the service will now be terminated"

       

      I am connected to the internet through a docking station at work, so connectivity shouldn't be issue.

      I went to edit-preferences-websharing and updated any updates.

       

      How do I get the video to upload?

        • 1. Re: Publish & Sharing
          A.T. Romano Level 7

          ktarman13

           

          What version of Premiere Elements and on what computer operating system?

           

          Where did you successfully upload to Vimeo previously - as part of the company's network or in your own home computer environment?

          It is important to determine if the problem exists with or without the antivirus, firewall(s), and other computer security software disabled. But, that is difficult or impossible to do in a company network system.

           

          Can you export your Timeline to a file (H.264.mp4) saved to the computer hard drive and uploaded to Vimeo at the Vimeo web site?

           

          ATR