PE 13 crashes due to incompatible video driver detected. Running on Win 7 SP1 with ATI 540v video card/driver. Deleting bad driver file in adobe program data does not fix the problem, it simply replaces the text file and crashes again. My video driver is just fine. Any help out there?
Your video card driver may be fine for something, but just not compatible with Premiere Elements 13/13.1.
For those with the display card error, the answers include
a. assure your video card/graphics card driver version is up to date according to the web site of the manufacturer of the card -
if necessary consider a driver roll back.
b. determine in Device Manager/Display Adapters if the computer is using 2 cards instead of 1
c. delete the BadDrivers.txt file
the rationale for that deletion is found in post 10 of the following older post...principle applies to 13 as well as 9.
Have you looked for computer ATI card settings that might be more compatible with Premiere Elements 13/13.1?
When is the program crashing - just opening a new project or rather crashing if editing a particular video format at the Timeline level?