2 Replies Latest reply on Apr 21, 2015 12:16 AM by Peter Spier

    InDesign won't install.

    holdenw372

      I keep trying to install my trial version of InDesign, but every time it fails. Here's the description it gave me for the problem. Can anyone help me? I need this answer really quickly.

       

      Exit Code: 6

      Please see specific errors below for troubleshooting. For example, ERROR:

       

       

      -------------------------------------- Summary --------------------------------------

       

      - 0 fatal error(s), 2 error(s)

       

       

       

      ----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x64) 11.0.61030.0 {3E272A93-C06B-4206-AD02-0EBE02535E20} -----------

       

      ERROR: Third party payload installer vcredist_x64.exe failed with exit code: -2147024546

       

      ERROR: Failed to install Microsoft Visual C++ 2012 Redistributable Package (x64). Please try installing it by double clicking on the executable at "C:\Users\Holden0\AppData\Local\Temp\{6260FA94-159A-40B2-810C-31CE6C9B6A5D}\InDesign_10_L S20_Win64\Adobe InDesign CC 2014\payloads\Microsoft VC 2012 Redist (x64)\vcredist_x64.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x64) from Microsoft website - www.microsoft.com

       

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