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How to re install Cs5 after I uninstalled it?

New Here ,
Apr 20, 2015 Apr 20, 2015

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i need to reinstall cs5. I had to uninstall it because it was quitting every time I tried to save any documents. (regardless of size) How do I reinstall without paying for it again? I have my serial numbers and whatnot....

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correct answers 1 Correct answer

Community Expert , Apr 20, 2015 Apr 20, 2015

Download from Download CS5 products

Install then enter your serial number.

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Community Expert ,
Apr 20, 2015 Apr 20, 2015

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Download from Download CS5 products

Install then enter your serial number.

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New Here ,
Apr 21, 2015 Apr 21, 2015

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Hi,

Thanks, I did it.

This is why....

I just got this computer in December. I have been using CS5 with no problems at all. Yesterday, I tried to save a very simple file to the desktop and illustrator crashed. It is happening any time I try to save the file to anyplace other than the one file that comes up when I use the "save as" or "save" command. Its happening no matter how small the file is.

I have already removed almost everything from my desktop as one person suggested. I have uninstalled illustrator, run the cleaner program, restarted and re installed illustrator. I have updated illustrator to the current version.

I am using osx yosemite 10.10.2

I have 16 g of memory.

I have 258G free out of 500G total of storage.

I am at a loss.

Do you know why it would be crashing?

Please help.

Thank you.

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Adobe Employee ,
May 04, 2015 May 04, 2015

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Hi Kim

Since this post is separate from the installation issue you asked above, please go to the illustrator forum and post the second issue at: Illustrator

Thanks,

Pattie

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