Kindly provide the below mentioned details so that we can assist you appropriately.
Screenshot of the message:
Meanwhile, try : Troubleshoot update issues | CS5, CS5.5, CS6
Please provide us the exact error message if any?
What OS you are using.
thank for your reply I had a friend fix the problem for me....
I now have new I have been trying to update my creative cloud, Premiere pro won't up date keep telling me adobe not responding
Here is what you can try.
Launch Premiere Pro.
Go to help>Updates.
Have you tried the below mentioned link?
Please share the OS version and the screenshot of the message so that we can assist you with it.