0 Replies Latest reply on Apr 21, 2015 9:27 AM by robertm90846057

    I started a Trial of Lightroom 5 a few days ago and heard about the new Lightroom 6. Started to update and received an error about 42% in the installation.  Stated "errors occurred during installation (21)", I asked for details but nothing showed in the w

    robertm90846057

      Installation failure of Lightroom 6.   I am installing on a Mac Pro 2.5 Intel core i7 with 16gb of memory.  Os x Yosemite 10.10.3, disk shows 304gb free space.

       

      Lightroom 5 is currently installed.

       

      Message "Errors encountered during installation (21)"   Details display a blank screen.

       

       

      Clicked retry and it still errors at 42%.

       

       

      Thanks and insight.

       

      Bob