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Blank Screen

New Here ,
Apr 21, 2015 Apr 21, 2015

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Recently my adobe digital editions stopped working. I can open the program but then the screen is blank. It still has the options at the top- File, Edit, Reading, and Help but the rest of the screen is completely blank. When I try to open an e-book it says "Error! Check Activation." I have tried deleting the program and then re-installing but that didn't work. Anyone have any ideas?

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Adobe Employee ,
Apr 21, 2015 Apr 21, 2015

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For this problem, you need to deauthorize and authorize ADE again.

Launch ADE

Help -> Erase authorization.

ADE will be deauhorized.

Now again AUTHORIZE ADE

Help-> authorize computer.

Error will be fixed !!

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New Here ,
Apr 21, 2015 Apr 21, 2015

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I have tried that. It then gives me an error message, "Unable to erase authorization. Please try after some time." I try again and again and again and still the same thing.

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