3 Replies Latest reply on Apr 21, 2015 1:15 PM by Brucgovn

    Creative Cloud problem

    eap_designs Level 1

      I've had creative cloud installed for some time, but just discovered this morning, that it won't open. My apps work fine, but when I pull down the menu in the upper left of my screen (MACOS10)  nothing happens, but a wheel keeps spinning, I can get to my assets, my apps, nothing.  This morning I found a Type Kit font that was missing. I went to re sync it and it tells me I have to sign in to creative cloud. I can sign on online just fine, but not from my desk top.

       

      Is this a global problem, or did something change on my computer. The last time I remember seeing it working was 2 days ago, I updated a few of my apps.

       

      Thanks,

      Elaine