CS5 Suite - Computer Transfer

[Brian_McNulty]

I have CS5 for my old MacBook Pro. I have a new MacBook Pro and would like to install CS5 on this computer. I have successfully downloaded CS5 and installed the software on the new MacBook Pro. However when I enter in my license key number, the install software displays an error.

Any ideas? I prefer the CS5 version and would like to continue using it rather than upgrading.

Thanks for the time.

Brian

[Ned Murphy]

What error message does it display?

[Brian_McNulty]

Hi Ned,

Sorry I used the wrong terminology. When I enter the serial number in I receive an message saying the serial number is not valid for this product.

I purchased the software in 2011. Do I still have the software running on my other Mac. Do I need to uninstall CS5 on my old MacBook first?

[Ned Murphy]

Error "The serial number is not valid for this product" | Creative Suite

http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html